Core concepts
AI automation
AI automation combines workflow orchestration (Zapier / Make / n8n) with AI judgement (LLMs for classification, extraction, drafting) to handle business tasks that previously required human attention. The defining trait: AI doesn't just trigger an action, it makes a judgement call inside it.
More detail
Pure rule-based automation: 'when a new lead arrives, send a welcome email.' AI-augmented automation: 'when a new lead arrives, classify their intent, score their fit, draft a personalised reply, and send only if confidence > 80%.' The AI layer adds the judgement step. AI automation is the core service Aiprosol designs and operates for clients.